Ontario's Trusted Provider of Billing/Scheduling & EMR Solutions

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York-Med Opportunities

York-Med the leader in providing IT solutions for Physicians and Healthcare Professionals in Ontario continues to grow and we are looking for dedicated professionals to join our team.

Software Solution Representatives

York-Med Systems provides full IT solutions for Physicians and Allied Healthcare Professionals in Ontario. This includes the sale and implementation of billing software, electronic medical record solutions, hardware, network configuration, training, and support.

You should be:
 

Comfortable giving presentations
Able to learn software applications
Creative in your approach
Persistent with follow-up
Comfortable with cold calling physicians
Ability to manage multiple leads and offer consistent follow-up

Flexible to travel in Ontario
Enjoy a work environment where you are out of the office more than in it
Detail oriented
Ability to become a software expert
Good at managing your time
Communicate efficiently in English (French is an asset)
Able to keep good administrative records
 

We are looking for ambitious individuals who are technically savvy and understand the importance of customer service.

This is a full time salaried position.
Salary + Commission + Bonuses

Please submit your salary expectations with your resume. Email andrea.flint@york-med.com.
 

Helpdesk Support Specialist

Enthusiastic, customer service oriented individuals are required to join our Helpdesk Support Team and provide telephone support for all computer/software related issues. We are looking for a problem-solver with strong analytical and trouble-shooting skills to develop and maintain expertise on our IT products and services.

 Responsibilities: 

·     Working in a team environment

·     Provide expert and creative solutions to user problems and ensure user satisfaction

·     Provide remote support and training for medical software packages,

·     Resolve and respond to complex questions received via telephone calls and callbacks

·     Problem resolution of software, hardware, and network problems Acquire and maintain knowledge of relevant product offerings and current support policies

·     Track and monitor the solution to insure a timely resolution

·     Attend training sessions offered within the group and assist in training workshops

·     Lead or participate in team projects that enhance the quality or efficiency of support

·     Develop and document training/troubleshooting/reference materials that support product offerings

·     Promote York-Systems to system users by providing high level of customer service

Requirements:

Candidates must have a minimum 2 year’s customer service or related experience, knowledge of or experience with supporting computer systems, software programs, operating systems, networking, good analytical and problem solving skills. This position requires superior communication skills, demonstrated ability to work as a member of a team, and ability to multi-task in a fast-paced environment. The successful candidate will be a self-motivated individual with an aptitude for learning and providing outstanding customer service. Experience or familiarity with a medical office environment is an asset. 

York-Med is an equal opportunity employer.

Please send resumes with salary expectations to andrea.flint@york-med.com.

Ontario's Trusted Provider of Billing/Scheduling & EMR Solutions

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